FAQ

Where do you ship?

We currently ship to customers within the United States.

Orders are typically processed within 1–3 business days, followed by an estimated 5–10 business days for delivery.

Yes. Tracking details are provided once your order has shipped and tracking becomes available.

Yes. Eligible items may be returned within 30 days of delivery. Please review our Return & Refund Policy for details.

Contact us at halahousewares@gmail.com with your order number and return details. If eligible, we'll provide the return instructions and address.

Contact us as soon as possible with your order number and photos of the item. We'll review the issue and assist you with the appropriate resolution.

Approved refunds are generally processed within 5–7 business days after the returned item has been received and reviewed.

Email us at halahousewares@gmail.com Please include your order number when contacting us about an order.